Skip to main content
Eldris.

Questions sellers ask

EPR registration questions, answered

Published Last updated

Straight answers to what sellers ask Eldris before they sell packaged goods, electronics or batteries in the EU, Norway and the UK. The first answers are in review and appear here as each one is approved; until then, search below or ask Eldris directly.

The first answers are on their way

No answer is published yet. Ask your question in the chat or write to [email protected], and see the guides in the Data Centre and the prices meanwhile.

How this list is built

Where the questions come from. Every question here was put to Eldris by a seller, by email to [email protected] or in the chat on this site. Eldris's own system reads both every night and groups the questions that ask the same thing.

Anonymised. No seller is named and no message is quoted: each question is paraphrased, and the line under it says how often it was asked and by how many sellers.

What it does not show. Every Eldris price is on the pricing page, and what the compliance schemes and authorities themselves charge is on the scheme and authority fees page. The answers state the position of the Eldris service; they are not legal advice, and the terms apply to every order.

From the Eldris channel

60-second answers

Other Eldris services you may need

EU & UK Responsible Person

The legal representative that sellers based outside the EU must name on their products before selling there, under the General Product Safety Regulation (GPSR). The UK has its own product rules; Eldris covers the UK as an additional market. Certificate and label address issued in under 60 minutes.

Who it is for: Any brand outside the EU or UK selling physical products on Amazon, Shopify, eBay, Etsy or TikTok Shop in Europe.

£195 per market, one-off, then from £19.95 a month

Appoint your Responsible Person

Cosmetics compliance: CPSR, PIF and CPNP

The safety report (CPSR), the product information file (PIF) and the EU notification (CPNP) that every cosmetic product needs before it is sold in the EU, produced for you at a fixed price per product.

Who it is for: Skincare, haircare, fragrance and make-up brands selling into the EU or UK, including Amazon and TikTok Shop sellers.

£195 per formula, £39.95 per variation; CPNP filing £99 per CPSR

Get your CPSR and PIF

EU & UK compliance consultation

A fixed-price written report on what applies to your product in each market, what is missing and what to do next, with email follow-ups. Eldris then does the work if you want it to.

Who it is for: Any seller unsure what their product needs, before a launch or after a marketplace asks for documents.

£195 for 3 markets, £295 for 6, £495 for EU 27 + UK

Start a consultation

See all Eldris services